FAQ’s
Frequently Ask Questions
Common Questions
Most Popular Questions
Whether you have questions or need assistance, we’re here to help. Feel free to reach out if you can’t find what you’re looking for!
Our skincare products are crafted with a farm-to-face, farm-to-body philosophy, sourcing fresh, locally grown ingredients to create formulations that prioritize purity, sustainability, and effectiveness. We combine the transformative power of nature with a commitment to clean skincare and mindful self-love, resulting in products that nourish both the skin and the soul.
Goat's milk in soaps and skincare products offers moisturizing properties, leaving the skin feeling soft and hydrated. Its natural vitamins and minerals help soothe and nourish the skin, making it ideal for sensitive or dry skin types.
Yes, our products are formulated with gentle, natural ingredients and are suitable for sensitive skin types. We avoid harsh chemicals and irritants, prioritizing clean formulations that promote skin health and minimize the risk of sensitivity or allergic reactions.
Our website provides detailed product descriptions and skin type recommendations to help you choose the best products for your individual needs. Additionally, our customer support team is available to offer personalized recommendations and skincare advice tailored to your specific concerns and preferences.
Many of our customers with acne-prone or sensitive skin have found relief and improvement in their skin health by using our products. However, we always recommend consulting with a dermatologist before introducing new products, especially if you have specific skin concerns or conditions.
To ensure the longevity and efficacy of our skincare products, we recommend storing them in a cool, dry place away from direct sunlight. Follow the instructions provided on each product for best results, and incorporate them into your daily skincare routine for radiant, healthy-looking skin.
While not all of our products are vegan, we do offer a selection of vegan-friendly options. Look for the "vegan" label on our product listings to easily identify these options. We are committed to providing inclusive skincare solutions that cater to a variety of preferences and lifestyles.
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Experience the transformative power of nature with our farm-to-skin approach, where every product is infused with the vibrant energy of carefully selected, sustainably sourced ingredients.
General inquiries
Frequently Ask Questions
We carefully source our ingredients from local farmers and producers, prioritizing fresh, high-quality, sustainably sourced materials. Our farm-to-face, farm-to-body approach ensures that every ingredient is selected with care, supporting local communities and minimizing our environmental footprint.
Yes, our products are formulated without harsh chemicals, toxins, sulfates, and other harmful ingredients. We believe in the power of clean skincare, and all of our formulations are carefully crafted to promote skin health and well-being without compromising on efficacy.
Yes, we offer gift wrapping services and gift certificates for those special occasions. Treat your loved ones to the gift of luxurious skincare and self-care with our beautifully wrapped packages or customizable gift certificates.
Absolutely not. We are proud to be a cruelty-free brand, and none of our products or ingredients are tested on animals. Our commitment to ethical practices extends to every aspect of our business, ensuring that our skincare is both kind to your skin and to our furry friends.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 30 days of receiving your products for a full refund or exchange. For more details, please refer to our Returns and Exchanges Policy.
We offer shipping to PR and USA, including Hawaii and Alaska. For International shipping, please contact Customer Support for more details. Shipping rates and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information or contact our customer support team for assistance with international orders
Sustainability is at the core of our business practices. We prioritize eco-friendly packaging materials, minimize waste in our production processes, and support local farmers and producers through our farm-to-face, farm-to-body philosophy. Additionally, we actively seek out ways to reduce our environmental footprint and promote sustainable practices across our supply chain.
Yes, we are committed to minimizing our environmental impact, which includes using recyclable packaging materials whenever possible. Our packaging is designed with sustainability in mind, and we encourage our customers to recycle or reuse our packaging to further reduce waste.
